FAQ - Frequently Asked Questions

Can I put more than one "cancer" color on a bracelet?
Yes. Email me or call me immediately after you place your order online and let me know all the colors you would like to include.

Do you donate any of your proceeds to the Komen Foundation?
Yes, I donate a portion of from every sale to the Susan G. Komen Foundation.

How many items to I have to order to get wholesale pricing?
For wholesale pricing please click here wholesale pricing

Can I add additional charms and dangles to my Bracelet?
Yes, you may add as many charms and dangles as you would like.

Are my on-line transactions safe/secure?
Yes, we use PayPal to process our transactions. You may also call us or email us with your order.

How long will it take to get my order?
If you pay by Credit Card*, online, I will send out your order within 24hours*. Unless otherwise specified, I send all domestic packages Priority Mail® which averages 2-3 days. If you need your item(s) right away please pick EXPRESS MAIL® on my Shipping Page, then call me to make sure I have the merchandise in-stock and I can get to the post office right away. *Echecks can take up to 6 days to clear.

How do I know what size to order?
If you are unsure about the bracelet size to order measure your wrist and add 3/4" to 1" for bracelets. FYI - 85% of all bracelets are 7 1/2".

How do I know that I am getting a quality product?
We use strong, flexible & kink resistant accu-flex beading wire. The wire we use actually has 49 strands (7 bundles of 7 wires) twisted together. We also use high quality sterling silver, 14k gold-filled beads, true Swarovski crystals (R) and other gems stones in products.

Is there lead in the crystal beads? I thought lead was dangerous as the body can absorb it.
Yes, there is lead in true crystal beads. This lead is what gives the bead a lot of its sparkle. The lead is processed into the glass, making it crystal. There is a very minute amount in this process, that it would involve ingesting a large amount to have a reaction.

I have an estimate you gave me last month. Is it still good? Written estimates are good for 60 days.

I have additional questions. How do I contact you?
You may call or email us with your questions or special orders!

Do you offer 14k solid gold beads?
Yes, we offer 14k solid gold beads but we only use them in our name necklaces. We offer 14k gold-filled beads for bracelets. They are stronger because the gold is laid over sterling silver.

If I have a Paypal account can I send you money directly?
Yes. Please send the amount to leigha@thebeadstore.com. Please follow up with an email or call to verify that I received the direct transfer.

Child Sized Bracelets: Please let me know if the bracelet you are ordering is for a child 12 or under. I can not use Swarovski crystals in bracelets for children 12 or under. Also, these bracelets are not intended for young children or individuals who put things in their mouths. I use professional grade beading wire which is 7 strands bundled together with 7 additional bundles for a total of 49 strands but sometimes they do break and a child could choke on a small bead. Please closely monitor all children who are wearing any bracelets with beads.

How do I clean my sterling silver jewelry?

Not sure which color symbolizes which cancer?
Crystal Color Meanings

I make a donation to the Susan G Komen Foundation with every sale!